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JasonL Pty Ltd and each of its related entities (together “JasonL, we, us, our”) understand our customers’ concern about the privacy of their information when collected by us.
We are dedicated to protecting the confidentiality and security of the personal information which we collect about our customers and do so in accordance with the Privacy Act 1988 (including the Australian Privacy Principles (APP’s)). This dedication extends to information or opinions that are collected about an individual in circumstances where their identity can reasonably be determined.
Any questions about the general privacy principles may be directed to the office of the Australian Information Commissioner whose website details are: www.oaic.gov.au.
We have and will continue to take all reasonable steps to implement and maintain practices, procedures and systems to ensure that we comply with all our obligations under the Privacy Act. Do not hesitate to contact us if you have any questions about this policy or any matters arising from it.
You may not wish to identify yourself or you may wish to use a pseudonym and this is an option provided that this does not make it impractical for us to deal with you.
Please Note: It will generally be impractical for you to deal with us anonymously or under a pseudonym, should you wish to enter into a contract with us. The reason for this is because your identity is a relevant factor creating a legally binding arrangement. It is material to our decision of whether or not to enter into agreements with you.
The sort of information we collect may include:-
We only collect personal information that is reasonably necessary for us to carry out the services that we offer to you, and to ensure that we comply with all laws in relation to the provision of our services.
If we need to collect Sensitive Information (such as information relating to health, disability, ethnic origin, criminal convictions, religious or political affiliation), we will only do so where it is reasonably necessary to perform our functions and will seek your express written consent in advance. Collection of such Sensitive Information is done in accordance with the Australian Privacy Principles.
JasonL collects information in a number of ways, including:
A cookie is a small file of letters and numbers downloaded on to a device when the user accesses certain websites. A cookie will allow a website to recognise a user’s device. A cookie will contain the name of internet location (the domain) from which the cookie has come and the lifetime of the cookie (a cookie will usually expire after a certain period of time).
Two types of cookies may be used on our website:
We may use session cookies:
To allow you to carry information across pages of our site and avoid having to re-enter information.
We may use persistent cookies:
Use of web beacons
Some of our web pages may contain web beacons which allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are used to track the effectiveness of a particular marketing campaign.
The information we collect depends on the products and services that you use or apply for.
We collect and use information for business purposes with respect to our products and services and other business relations involving our customers. We gather this Information by lawful and fair means without being unreasonable or intrusive. We may use this Information to:-
When necessary and in connection with the purposes listed above, JasonL may disclose your Information to and/or receive Information from other companies within the JasonL group.
The Information collected will be used or disclosed by us for secondary purposes related to those purposes listed above, but only if you would expect us to use or disclose the Information for such secondary purpose. However, in the case of Sensitive Information the secondary purpose must be directly related to the purposes listed above.
By accepting our services you expressly permit us and the JasonL group of companies to use your Information for our direct marketing purposes and the purposes expressly set out in this policy. You consent to our use of your Information to issue product and professional mail outs by email, fax, social media or letters and undertaking other marketing or service based activities.
If you do not wish to receive any of these materials, please contact our Customer Service Team, whose details are at the end of this Policy, to opt out. Alternatively, all electronic communications contain an unsubscribe link which can be used to opt out.
You can change your mind about receiving materials or information about our products and services at any time by contacting us.
You may opt out of any direct marketing service at any time.
We will never sell, license, trade or provide your Information to another for direct marketing purposes.
We may share your Information within the JasonL international group of companies. We may use new technologies from time to time and personal information may be stored outside Australia. We will not transfer personal Information to a recipient in a foreign country unless we have appropriate protections in place as required by the relevant privacy laws. Your Information will be stored on our data base for such period of time as required by law.
We will use our own identifiers and not those assigned by the government unless we are required to do so, or the Australian Privacy Principles or other another law legislates us to do so.
We will take all reasonable steps to ensure that the Information we collect, use and disclose is accurate, up-to-date and complete. Please contact us if there is a change in your circumstances that requires an update to be made to our data or if you have an account with us, you may choose to modify your account details which can be accessed by logging in via the JasonL website.
How we protect Information
We will take all reasonable steps to protect the Information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. When Information is no longer needed we will destroy or de-identify it.
You may request access to the Information which we hold about you and request its correction if you believe it to be incorrect. We can also correct your Information if we are satisfied that it is incorrect.
There are some circumstances where we can refuse to give access to Information. These include where given access to the Information would:
The other exceptions are detailed the Australian Privacy Principles.
If you wish to access or correct your Information, please contact JasonL at the address shown:
For security reasons, any request for details of information held by JasonL should be made in writing. You may be asked to provide proof of identify.
We will comply with all mandatory disclosures requirements under the Privacy Act
If you have a complaint regarding our management of your privacy you may access our internal dispute resolution (IDR) process by contacting us. The process will be as follows:
Office of the Australian Information Commissioner
GPO Box 2999
Telephone: 1300 363 992