Frequently Asked Questions (FAQ)

Why buy from Us

What are the Oria awards ?

The Online Retailer Industry Awards (ORIAs) are the only awards in Australasia to recognise and reward excellence in e-commerce retailing. The ORIAs honour leading online and multi-channel retailing performers across varying categories spanning e-commerce. Judged by a panel of respected industry leaders, winning an ORIA will be the pinnacle of performance in the fastest-growing sector of retail.

JasonL has been nominated in the following catagories amongst other leaders in e-commerce:

3. Best New Online Retailer

This award is for the best new start-up (launched post Jan 1, 2009), be it pure-play or multichannel, who demonstrates a sound, innovative and effective business strategy and a growing customer base.

SHORTLISTED NOMINEES

4. Best Use of Technology

For the online retailer who best utilises available technologies or proprietary systems that deliver improved efficiencies for the business, better customer experiences and valuable analytical data to continually improve.

SHORTLISTED NOMINEES

 

What does Commercial grade – Premium products mean ?

All products in our range are premium commercial quality office furniture products. Many of our products are certified to the AFRDI level 6, 
An AFRDI Level 6 certified office chair will meet all commercial needs. Level 6 essentially signifies that a chair should be able to withstand extremely severe conditions of use, such as police stations, military installations, control rooms and use in heavy industry. The standards cover ergonomics, strength, durability, stability, flammability and safety. Jasonl chairs have formally agreed to maintain quality and to submit their products for regular auditing allowing full product quality and transparency.

What does factory direct mean ?

Our business model eliminates costs in the supply chain, by delivering products directly to the consumer from the factory. Whether it is a finished imported product or a product we manufacture in Australia. You can be assured it is diect from the importer/ manufacturer. This creates massive savings for you.

What does it mean if a product is AFRDI certified ?

An AFRDI Level 6 certified office chair will meet all commercial needs. Level 6 essentially signifies that a chair should be able to withstand extremely severe conditions of use, such as police stations, military installations, control rooms and use in heavy industry. The standards cover ergonomics, strength, durability, stability, flammability and safety. Jasonl chairs have formally agreed to maintain quality and to submit their products for regular auditing allowing full product quality and transparency.

What does the 1 - 5 year guarantee mean ?

All JasonL Products are guaranteed for a period of one to five years against faulty workmanship and/or raw materials for normal office use - i.e. 8 working. This means that if there is any issue with the chair from normal office use we will simply replace the part or product.

What does the Australian made logo represent ?

The Australian made logo certifies that certain products of JasonL have been audited and passed the criteria. Allowing the use of the Australian made logo. The governing body of the Australian made logo is a not for profit organization that is designed to promote companies in Australia who manufacture to the highest quality while supporting Australian jobs.  All JasonL products that have the Australian made logo on the product page have been audited and passed all the criteria set by the governing body.